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Cultivating a Diverse and Inclusive Workforce

September 20, 2023 from 9:00am to 10:00am Eastern Standard Time

Tampa Convention Center [Lower Level - Ballroom D]

Estella Matemu

This presentation will describe how to build an Inclusive and Diverse workforce. It will present the playbook created by CRH I&D team that was built on a tier system to help business understand where they should start and what elements they should look at introducing first: Tier 1 (Basic); Tier 2 (Competent) and Tier 3 (Mature). The Playbook will outline guiding principles for building an inclusive culture and will discuss Leadership, Environment, Training, Recruitment, Employee Development, Programs, Policies & Processes. This presentation will also cover the key performance indicators to use to understand if you are having an impact with the work that you and your team are doing.


  • Extensive research into companies that have built strong cultures of inclusion over the last decade.
  • How to build better representation of communities in which you operate.
  • Get introduce to the Playbook outlining strategies and actions to increase representation and inclusion.
  • The key performance indicators to use to measure progress.

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